Please give 24 hour notice if you cannot make your appointment, you can call us at (203) 250-0703 this gives us enough time to fill this time slot. Every appointment must require a credit/debit card to book, your card will not be charged, this is only required as security. No call and no shows will be charged the FULL amount for the service. NO EXEPTIONS Late cancellations will be charges a flat rate fee of $40.00 Any no call/no show or late cancellation from Groupon will be automatically redeemed.
Body Contour packages are to be paid in full, no call- no show or late cancel will cause you to lose treatment for that day. No refunds.
Grandfathered members credits are only good for the month, they do not roll over. No show members will lose their credit for the month. Late cancellation will be charged $40.00
Coupons are good for first time guests ONLY, we DO NOT under any circumstances extend coupon expiration dates, we give 120 days (4 months) for groupon customers to come in and redeem voucher, after expiration day it is worth the amount customer purchased it for and can only be used for exact service listed on the voucher. We appreciate your understanding, missed appointments affect our therapists cost significantly, it is important that our therapists are compensated for reserved appointment time slots.
Late arrivals will not receive extension beyond scheduled time. Please make sure to arrive 5 minutes before your appointment time if you are a new client and need to fill out a quick client intake form.
Please make arraignments prior to your visit for the little ones. No children will be allowed in treatment rooms, or alone in waiting areas. Please come in for your treatment alone. The Massage studio and employees have the right to refuse service for any reason.